Claire Amos

YouTube ignored warning they were letting toxic videos run rampant. Where are the ethics? Kaila talked about the Brene Brown approach. Brown talks about lack of courage Tough conversations – we opt out of the hard conversations because we deem it ‘not in our nature to be mean to people’. But by opting out of the hard conversations we encourage ‘side conversations’, or gossiping that breeds politics and game-playing. Fears and feelings – as leaders we have convinced ourselves that dealing with fears and feelings is ‘not’ the role of leaders. But Brown says we are kidding ourselves because ‘human beings have fears that need to be addressed’ and if we don’t address fears and feelings we will never get to the root of bad behaviour in individuals. Stuck in setbacks – people can’t reset after failure or setback. Rather than address the issue at the heart of the setback we spend more time dealing with the setback but Brown says we need to address the issue to help the perso...